Terms and Conditions

Welcome to Protax Advisors. This website, https://www.protaxadvisors.in, is owned and managed by Protax Advisors (hereinafter referred to as "Protax Advisors" or "we" or "us"). By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Protax Advisors' relationship with you in relation to this website. The term 'Protax Advisors' refers to the owner of the website whose registered office is Kh No. 166 Street No. 8 Kapil Vihar Mukundpur Delhi-110042. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
4. This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
5. All trademarks reproduced in this website, which are not the property of or licensed to Protax Advisors, are acknowledged on the website.
6. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
7. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
8. You may not create a link to this website from another website or document without Protax Advisors' prior written consent.
9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.

Cancellation Policy

At Protax Advisors, we aim to assist our customers in every possible way, and hence we maintain a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 2 hours of placing an order. However, cancellation requests will not be entertained if the order has already been communicated to the operations team and the process has been initiated.
• No cancellations will be accepted for products/services ordered under the Same Day Delivery category.
• Products/services obtained on special discounts or offers during occasions like New Year, Diwali, etc., are not eligible for cancellations.

Refund Policy

We offer a 2-hour money-back guarantee on the products/services purchased from Protax Advisors. If you are not entirely satisfied with your purchase, we will happily issue a full refund, subject to deductions for any legal documents or services already provided.

• To request a refund, you must contact us within 2 hours of your payment by sending an email to inbox@protaxadvisors.in.
• Refunds will be processed within 24-72 hours from the time of request.

Privacy Policy

Protax Advisors is committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard the information that you provide when using our website.

What We Collect:

We may collect the following information:

• Name and Job title
• Contact information including email address and phone number
• Demographic information such as city, postcode, preferences, and interests
• Other relevant information pertaining to service inquiries or customer surveys

Controlling Your Personal Information:

You can choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, you can click on a box that indicates you do not want the information to be used for promotional purposes.
• If you have previously agreed to us using your personal information for marketing purposes, you can opt out at any time by emailing us at inbox@protaxadvisors.in.

We will not sell, distribute, or lease your personal information to third parties unless required by law. We may use your personal information to send you promotional information about third parties that we think may interest you.